The information contained within this document relates to the Essence + Alchemy online store located at www.essenceandalchemy.co.uk trading as Essence + Alchemy.  By accessing any area of the www.essenceandalchemy.co.uk website and/or placing an order on the website you agree to be bound by these Terms of Use.

If you purchase any products via this website, you are agreeing to Essence + Alchemy's Terms of Trade (see Shipping + Returns).


Any information passed through to Essence + Alchemy is managed in accordance with the Data Protection Act 1998.  If you wish for your information to be removed from the Essence + Alchemy customer database, this should be requested by email to thelab@essenceandalchemy.co.uk.
Credit card details are not retained. The only information stored is a customer's transaction history, name, address & e-mail address. These may be used for marketing purposes by Essence + Alchemy only.  Customer information is never passed or sold to third party organisations. 


Essence + Alchemy's credit card transactions are fulfilled by an authorised banking institution. Essence + Alchemy will not collect your credit card information. Our payment gateway providers will collect credit card information in an encrypted format via their secure server. .

Although Essence + Alchemy engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorised use of your account.


The content of this website is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, Essence + Alchemy does not give any express or implied warranties and makes no representations in relation to this website. In particular, while reasonable care is taken in its preparation, Essence + Alchemy does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquires to verify the accuracy of the information provided.

In addition, to the fullest extent permitted by law, Essence + Alchemy does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. Essence + Alchemy accepts no liability arising from your access to this website.


Subject to the provisions of consumer protection legislation that cannot be excluded, Essence + Alchemy accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, Essence + Alchemy will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, Essence + Alchemy limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.


All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of Essence + Alchemy or its affiliates or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Essence + Alchemy or its affiliates and is protected by international copyright laws.

Essence + Alchemy is a registered trademark and all related graphics, photographs, logos and product and service names are trade marks (both registered and unregistered) of Essence + Alchemy or its affiliates. These trade marks, logos and other proprietary graphics may not be used in connection with any other product or service without Essence + Alchemy's express prior written consent.  


Essence + Alchemy grants you a limited licence to access and make personal use of this site and not to download (other than page caching or to access wholesale inquiry forms designed for downloading) or modify it, or any portion of it, except with Essence + Alchemy's express prior written consent. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of Essence + Alchemy. You may not use any metatags or any other hidden text using Essence + Alchemy's name or trademarks without Essence + Alchemy's express prior written consent. Any unauthorised use will automatically terminate the licence granted above.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.essenceandalchemy.co.uk so long as the link does not portray Essence + Alchemy, its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by Essence + Alchemy, you must remove any hyperlink to this website contained on your website or any other digital content. You may not use any Essence + Alchemy logo or other proprietary graphic or trade mark as part of the link without Essence + Alchemy's express prior written consent.


Essence + Alchemy may include links on this website to websites owned by other parties. Essence + Alchemy is not in any way responsible for the material contained on these sites, nor is Essence + Alchemy responsible for the availability of these sites. Essence + Alchemy does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is Essence + Alchemy responsible for any damage, offence or loss caused as the result of visiting these websites.

Essence + Alchemy recommends that before you visit any website you check that your computer is running up-to-date virus checking software.


Essence + Alchemy may amend these terms and conditions at any time by publishing a revised version of the terms and conditions on this website.